1. Logging In
In order to participate to Naville Numismatics Auctions or to buy on Naville Numismatics Shop, you must create a NN account to log in.
You can click on the Register Here button in the center of the Home Page of the NN Website and access directly to the Sign Up Page or you can click on the Log In link on the top right of the Home Page of the NN Website.
Then, in the Log In Page click on the Register Now! Button
Now the Sign Up Page opens: please fill in all required information. Be as accurate as possible, as this information will be used by NN to provide you an high quality service.
If you are registered for VAT, don’t forget to insert you VAT number in the Identification Number field.
In fact, in case you buy, the invoice issued by NN will show the VAT registration number and, what’s more, if you are EC resident buyer who is registered for VAT in a country other than the United Kingdom, you will be exempt from VAT payment in UK, provided that your VAT registration number is entered here and an NN nominated shipper is instructed to send you the lots you bought.
In the same Sign Up Page, selecting your favourite Payment Method help us, in case you buy, to issue rapidly your invoice with the right amount due.
The field below, Best Reference among the options, asks you to select the Coin Auction House, among a list containing the best in the world, where you believe NN can get the best reference about you. As the best Auction Houses uses to do, NN too will check the references of the new bidders before approving them to bid in a NN Auction or to buy in the NN Shop.
Then, please enter accurately your Billing Information in the box on the right of the page.
After that, go to the Confirmation box, please accurately review the terms and conditions (Conditions of Sale for Naville Numismatics Ltd. Auctions and Conditions of Sale for Naville Numismatics Ltd. Shop) and agree by checking the *I Agree to the terms and conditions above check box.
If you like to receive NN Newsletter, check the box Sign up for newsletter.
Then, enter the Captcha Code, copying the text in the blank field below. The Captcha Code is a type of challenge-response test used in computing as an attempt to ensure that the response is generated by a human being and not by a machine.
Finally click the Signup button.
At this point your account has been created but you need to access to your email for NN to verify that your email address is correct.
At your email address you should immediately receive an email from info@navillenumismatics.com. If you do not see the email please check your spam folder.
When you click on the link found on the email, you complete your registration and you access to NN Website. You are now able to ask to be registered to a NN Live Auction or to the NN Shop.
If you forgot your password, you must access to the Log In Page and click on “Forgot Password ?”
You will be prompted a box where to enter your Username and your email address. Please enter them, insert the required Captcha Code and click on Submit button
On the screen a message will appear like the following:
Please use the same process in case you forgot your Username.
In order to Log In to Naville Numismatics Auctions or to buy on Naville Numismatics Shop, you can click on the Log In link on the top right of the Home Page of the NN Website.
Then, in the Log In Page enter your Username and Password and click on the Login Button
Your First Name will be shown and welcomed on the top right of the page and you will be entered on the last page you viewed during your last navigation in NN Website.
2. Bidding
When the “time left” has run out, the Timed Auction is closed and the Lots are assigned to the higher bidder: the Timed Auction has no Live Session.
Conversely, on a Live Auction the customer has another opportunity to bid after the Absentee session, participating to the Live session of the auction, where each lot is closed sequentially in real time by the auctioneer when no new bid is received.
You can access to NN Auctions or to the NN Shop in 2 different way:
1) From the Home Page, clicking on Join our AUCTIONS or click on Enter the SHOP
2) From the Home Page and from Any Other Page of the NN Website, clicking on NN Auctions link on the Main Menu or clicking on Shop link in the same Main Menu.
The Upcoming/In Progress Live Auctions are listed in our Auction Page which you can see below:
Click on View Catalogue in our Auction Page to see the Catalogue Page, with the list of the coin with their short description. Starting Bid and Current Bid, if any, are showed.
If you like, you can check the box on the right of each item to select items that you want to add to your personal Watchlist. Click the Add to watchlist button to include the selected items in your watchlist. Please note that items where you bid are automatically added to your watchlist.
Clicking on Auction Info on the top left of the Catalogue Page, makes you enter in the Auction Info Page where you can find all the information about the Auction, including a brief description of the selection proposed, date/time of the auction, bid increments, shipping costs, terms and conditions, etc.
In order to submit a bid before the end of the Auction or to participate to the Live Auction when it is run, you need to ask to NN to be registered, clicking the Register to bid! Button.
Please consider that your request to be registered has to be placed at least:
– 72 hours before the Live session of a Live Auction starts or the Timed Auction ends, for customers which have never bid to any NN Auction, in order to allow NN to check their references,
– 12 hours before the Live session of a Live Auction starts or the Timed Auction ends, for customers just registered to previous NN Live auctions.
Clicking on the image of an item in the Catalogue Page you can enter the Item Page where you can see the detailed description of the item, review terms and conditions, register to bid, or submit a bid with your maximum bid, if you are already registered. In addition, if you like, you can ask a question to NN, add the item to your personal Watchlist or Tell a friend about the item (see links on the top right of the page)
When clicking the Register to bid! Button, you will be requested to enter or to confirm your Shipping Information in a specific box. After filling the form, you have to click Submit.
Then you are requested to review and re-accept the terms and conditions of the Live Auction. In addition the updated recommendations for PC and mobile devices to participate to the Live Auction are showed.
By clicking on Submit you’ll send your registration request to NN and the following message will be sent to your page in the NN Website
In the mean time an email will be sent to you from info@navillenumismatics.com to confirm you that NN has received your registration request for the Auction.
Once approved, you’ll receive an email from info@navillenumismatics.com, inviting you to participate in the Auction and providing a direct link to the Auction itself.
Once the auction registration has been completed and you have received the confirmation email, inside the Auction Page you will see Approved in the Registration field of the auction you were requesting to bid on.
From now on, you can bid on each item of the auction, even if the day of the Live Auction is far away. The way to place a bid is the same for both Timed and Live Auctions. If the Live Auction has not yet started, in the Status field it appears Upcoming: in this case you can always submit an Absentee bid, entering, in the My max bid field, the maximum amount you are available to pay for that item and then clicking on Place Bid button. Please remember that your max bid cannot be lower than the Starting Bid of that item.
You will be always asked to confirm your bid clicking of the Confirm button
Then a pop-up window opens to confirm you that “Your bid has been placed successfully!” An email confirming your bid is immediately sent to your email address by info@navillenumismatics.com.
If the bid you placed is the highest one received till now, on the right of My Max Bid column, you will find “Your High Bid” in green color. Below your max bid you can also see the Current Bid, so the amount at which you are temporarily winning the item. In brackets the number of bidders that so far bid on that item.
If another bidder (Mattia in the example below) submits a bid (£ 380) lower than your max bid (£520), on the right of his Max Bid, he will find “outbid!” in red color, while you will continue to find “Your High Bid” in green color. The only difference is that now the Current Bid, so the amount at which you are temporarily winning the item, increased to £390, so to the amount offered by the other bidder (£380) plus the bid increment planned for that amount (£10). With the other bidder offering, the number of bidders inside the brackets got 2.
If Mattia submits a bid of £600, so higher than your max bid (£520), on the right of Your Max Bid, you will find “outbid!” in red color. An email confirming your bid had been Outbid is immediately sent to your email address by info@navillenumismatics.com.
Now if you want to become again the temporarily winner, you must increase your bid: so click on Change bid button in the Catalogue page or in the Watchlist page or in the Bidding on page and make a new bid. Alternatively, if you like, you can enter in the Lot page submit your bid from there, as shown below:
If you enter your bid and then click on Change bid! button, you will be requested to confirm your bid. Then if you will be the highest bid, below of My Max Bid, you will find “Your High Bid” in green color.
If you go back in the Catalogue page, or in the Watchlist page, or in the Bidding on page, you can see there the updated situation of your item.
Don’t forget that in Timed Auctions Bidders can bid up to the “time left” has run out. Conversely, in Live Auctions, Absentee bidders can bid up to the start of the Live session of the Live Auction, only electronically through NN’s Website. After that, Absentee Bids are no more accepted (“bidding paused” appears). From that time on, the only opportunity to bid is to participate to the Live Auction.
When the Live Auction starts, the Lots are hammered and closed sequentially. In the Auction page, in the Status column, Upcoming will disappear and In progress will appear.
Entering the Catalogue of the auction, you will find a tab called “Live Sale” in green color. Click it to enter the Live Auction.
At this stage, if you try to submit an Absentee bid in the Catalogue, a message will invit you to join the “Live Sale Page” to place your bids.
Once you have entered the Live Sale page, you will find a screen like the following:
If other bidders offer, the price rises and you are Outbid. In this case the screen appears as follow:
a) In the upper right corner is the Audio player. Bidders can hear and manage in real time the voice of the Auctioneer.Please note that it does not appear yet on IOS and Android devices. It is work in progress for IOS and Android.
b) Under the Lot image you can see the Current Bid. In the Big green button the system shows you the amount you have to bid to temporarily be the highest bidder. So to place your bid being the temporary winner, click on the green button BID £775 now!.
Once you push the green button, the green button will become dark red color with the word “You are the high bidder” inside. This situation will remains till the moment in which a new bid will be submitted to the system by another bidder or, alternatively, the Lot will be knock down to you.
You’ll also find your bid indicated in bold and green in the Message Center on the right side of the page.
If no one else will send a new bid, a countdown will start from 3 to 1 to close the lot, making it appear the word Closed!!, . If another bid is received before the Lot being Closed, the countdown is reset to start from 3 again.
You will then find the lot you won in the Items Won section in My items page. An email confirming you win is immediately sent to your email address by info@navillenumismatics.com.
3. My Naville
Clicking on My Alerts on the top right of the Home Page, you enter a page where you can insert /manage your Wish List.
The Wish List is a list of items you are really interested to and that you are looking for. We’ll let you know promptly as soon as such an item will be part of a Live Auction or a Timed Auction.
Each Alert corresponds to a tipology of items you are looking for and is created saving a Search among your Alerts.
Through My Alerts page or through Search page, you can save your Alerts and manage them. To know how to use the Search menu, please refer to the “How to use the search menu” guide.
To create a new Alert click on the button Add Alert
You can then select the different filters to apply to the Search.
The first thing to do is to name the Alert, inserting the name you chose in the Search Title field.
Then you have to enter one or more search keys in the Keywords field. If you like, one of the search key can be the number of the item you are loking for as it has been published in the numismatic reference literature (Crawford, RIC, Cohen, etc.)
and you have to select the following additional filters to be applied to the Search to better define your query:
– Categories : you can select one or multiple categories if you like (using CTRL button)
– Category match: you can choose any of the above categories to filter them, or all the above.
– Auction Items: You can choose to search inside Live auctions, inside Timed auctions, or inside both.
– Sort by: You can sort the items returned by the Search in different ways; the possible choices are Newest, Time left, Highest Price or Lowest Price.
After having entered all the desired parameters, you can click on Save Alert button to create and save your Alert.
An email will be sent to you from info@navillenumismatics.com when an item with the characteristics specified in the Alert will be inserted in a Live Auction or in a Timed Auction. The email you receive includes the description of the item and a direct link to it on NN Website
The Reset fields button reset the fields to the values predefined by NN Website.
After the Alert is saved, it will appear in My Searches section among saved Searches.
If you see the message “You have Reached the max. Number of alerts. Please remove one or more alerts in order to add new alerts.“, it means that you exceeded the maximum of 15 stored Searches/Alerts allowed on your Wish List, so please remove at least one Alert, if you like to add new Alerts.
Clicking on My items, on the top right of the Home Page, you enter a page where you can view and manage your items.
You can decide which kind of items to view and manage:
1) Watchlist: here you can see/manage the items you want to take under control and that you entered in your Watchlist. Items you bid on are automatically added to this list.
2) Bidding on: here only the items on which you bid on are shown.
3) Items not won: after the items are sold in the Auction, you can find here the ones you bid on but you have not won.
4) Items won: after the items are sold in the Auction, you can find here the ones you have won.
5) All Items: here you can find all the items included in the above areas.
In each of the above areas you can Search a specific item, entering a keyword and then pressing the Search button. You can also filter the search by selecting the auction you like, using the drop down Sale menu.
Clicking on My invoices, on the top right of the Home Page, you enter a page where you can see/manage your invoices.
You can view your invoices, and through the drop down menu Show, you can filter those not yet paied, called Pending, those already Paid or those already Shipped.
If you click on View on the right side of the page, the invoice is shown. You can review it, print it and, if in your profile you chose to pay by Credit card or Paypal, you can enter directly and easily in the immediate payment process, by clicking the specific red button at the bottom right of your invoice.
Clicking on My profile, on the top right of the Home Page, you enter a page where you can see and update the details of your personal profile that you entered during the registration phase:
You can change your profile data by simply clicking on the button Save Changes, after updating or adding info in the field you like to change.
4. Searching
Clicking on the search link, at the top center of the Home Page, you can enter the advanced Search page.
Here you can select the different filters to apply to the Search.
You have to enter one or more search keys in the Keywords field. If you like, one of the search key can be the number of the item you are looking for as it has been published in the numismatic reference literature (Crawford, RIC, Cohen, etc.).
Then you you can select the following additional filters to be applied to the Search to better define your query:
– Categories : you can select one or multiple categories if you like (using CTRL button)
– Category match: you can choose any of the above categories to filter them, or all the above.
– Auction Items: You can choose to search inside Live auctions, inside Timed auctions, or inside both.
– Price: You can select a price range for your search by entering the minimum and the maximum price in the two boxes under Price
– Sort by: You can sort the items returned by the Search in different ways; the possible choices are Newest, Time left, Highest Price or Lowest Price.
When you have selected all the desired filters, you have to click the Search button to display the search results.
If you like, you can save the Search clicking on the Save Search button.
When you click the Save Search button, a pop up menu appears on the screen asking you to name (Title) your search.
Saving your Search, allows you to avoid to re-do the same search in the future and automatically updates your Whish List and produce an Alert on My Alert Page. If you chose to received the results via email, you’ll be alerted and an email will be sent to you from info@navillenumismatics.com when an item with the characteristics specified in the Search will be inserted in an NN Auction. The email you receive include the description of the item and a direct link to it on NN Website.
You can save up to 15 Searches, which will be shown at the bottom of the Search page inside My Searches box. In the My Searches box you can manage your saved Searches by adding/removing the e-mail notification (envelope vs. hand icon), modifying the parameters (lens icon) or deleting the Search (trash icon).
If you see the message “You have Reached the max. Number of alerts. Please remove one or more alerts in order to add new alerts.“, it means that you exceeded the maximum of 15 stored Searches/Alerts allowed on your Wish List, so please remove at least one Alert if you like to add new Alerts.
5. Paying
the accepted payment methods are:
1) Bank transfer:
Please note that international payments sent via wire transfer are now subject to an extra 7GBP fee.
For Payment via Bank transfer, please send a Sterling transfer of the Balance Due to: Naville Numismatics Ltd., NatWest, Account number: 46064389, Sort Code: 50-41-01, IBAN: GB15NWBK50410146064389, SWIFTBIC: NWBKGB2L. Please include your name and invoice number when sending instructions to the bank and inform Naville Numismatics Ltd of your payment in order to speed-up the delivery of your purchases.
Please include your name and invoice number when sending instructions to the bank and inform Naville Numismatics Ltd of your payment in order to speed-up the delivery of your purchases.
2)Credit Card: we accept only Visa and Mastercard;
3)Paypal: for your remittance, please use the e-mail address: info@navillenumismatics.com;
6. Others
| Invoice Amount | UK | EU | USA | Macau Singapore Hong Kong | Rest of the world |
| 1-500£ | 16 | 19 | 25 | 60 | 28 |
| 501-2000£ | 22 | 25 | 35 | 60 | 40 |
| >= 2001 £ | 28 | 40 | 55 | 60 | 60 |
